Hey, Linksys folks!
So I’ve got a problem that I hope you can help me with...though I’m guessing that the problem isn’t coming from my recently purchased AC1200. But, who knows, maybe you’ll have some insight.
Anyway, it’s like this. I am a CenturyLink customer. They gave me a Q1000 modem. I’ve been using it for quite some time, but it has very limited range (the TV in the living room is always losing the signal).
Worse, every once in a while, though not all the time, it would suddenly misbehave. We’d either lose connectivity to the web, or the web would slow to a maddening crawl.
Centurylink support was only marginally helpful. They said that another modem in the area might be interfering with our signal. They told me to change the channel on the modem, which I did, but it didn’t seem to help.
So thought perhaps my problem would be solved if I got the AC1200. I attached it to the modem, turned off the modem’s Wif-Fi, and starting using the router’s network. (And yes, I put the Ac1200 across the room from the modem. I’m told they can interfere with each other.)
But, once again, the web goes in and out, and can slow down dramatically.
I’m guessing the problem is in the Q1000. But I’d thought I’d ask just the same. Can you offer any suggestions before I go and deal with Centurylink (shudder) support?
Thanks hugely in advance.
cheers
mjt
